Shipping policy

Basic Shipping Policy Template

Shipping Policy
Last Updated: 06/01/2026

Thank you for shopping with [Your Business Name]. Below you will find important information regarding our shipping process, delivery times, and policies.

Processing Time

All orders are processed within [5-7 business days] after payment is received. Orders are not processed or shipped on weekends or holidays.

Please note that during peak seasons, sales events, or holidays, processing times may be slightly delayed.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

Standard Shipping: [3–7 business days]
Expedited Shipping: [1–3 business days]
International Shipping: [7–21 business days]

Delivery delays can occasionally occur due to weather conditions, carrier delays, or high shipping volume.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking number. Please allow up to 24–48 hours for tracking information to update.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. We are not responsible for orders shipped to incorrectly entered addresses.

If you notice an error in your shipping address, please contact us immediately at [Your Email Address].

Lost, Stolen, or Delayed Packages

[Your Business Name] is not responsible for lost, stolen, or delayed packages once they have been transferred to the shipping carrier. If your package is missing, please contact the carrier directly to file a claim.

International Shipping

International customers are responsible for any customs fees, duties, taxes, or import charges that may apply upon delivery.

Damaged Items

If your order arrives damaged, please contact us within [3 days] of delivery with photos of the damaged item(s) and packaging so we can assist you.